Frequently Asked Questions
If you have any queries regarding our products and services, please see our FAQ for Frequently asked questions. If you cannot find the information you are looking for, you can contact us directly at 0330 111 8484, and one of our team members will be available to talk you through your issues Monday-Friday until 4pm.
Alternatively, we have a live-chatting system to answer FAQs you may have about our labels. Click the box in the corner of our website and a member of our team will be available to assist you.
How soon can I get my order?
Same-day collection, order by 4pm and choose a next-day courier option, mention free delivery. We are even happy to quote for same-day delivery in the UK if necessary
I’ve ordered the wrong thing – what can I do?
If your item is from stock you are welcome to return if unused within 30 days of purchase for a refund or an exchange. If your item was a made to order item or you ordered 10 or more of the same item, then these cannot be returned as they will have been made just for you.
Do you do different sized sheets than A4?
We sell A5 and SRA3 labels on our website, but we would be happy to give you an estimate for any size sheet. Just contact us with the dimensions.
How to get my invoice?
If you go to ‘Orders’ under ‘My Account’ you will be able to see all previous orders and there is a PDF invoice available to download.
What discounts can I get?
We have quantity discounts of buy 5 receive 5%, buy 10 receive 10%, buy 20 receive 20%, buy 30 receive 30%. As well as this we have a price match promise.